Your boiler is showing a fault code. Here's how to find the part you need.

BoilerPart helps homeowners, landlords and Gas Safe registered engineers work out which component has failed and what happens next.

Explore the fault code guides and parts articles
Where to start

Three places to start, whatever you've got

Whether you've got a fault code on the display, a part number in hand, or neither yet, there's somewhere to begin.

Find your boiler's fault code

A fault code points to a likely faulty component, and the part depends on your boiler's make and model range.

Browse boiler brands

Identify the part you need

Guides work through specific components by model and symptom, so you order the right part number.

View guides

Check what you're allowed to do

Some repairs are legally restricted to a Gas Safe registered engineer, and it's worth knowing which side of that line you're on before you start.

Read the rules

How a fault code turns into an ordered part

A fault code on a boiler's display is the appliance telling you where to look, not a finished diagnosis. Turning that code into a part you can actually order, fitted the way the law requires, is a short chain of steps.

From code to component

The same digits can point to a different part depending on the boiler in front of you, so a code only means something once it is checked against the make and model it came from. That narrows the search from a general fault down to the specific component that is most likely behind it, and from there to the part number that matches that component on that model range.

Where Gas Safe applies

Not everything behind a boiler casing is a job for the person who owns the boiler. Where a part sits on the gas side of the appliance, or the repair means breaking into the gas line, that work has to be carried out by a Gas Safe registered engineer, and it is worth knowing that before a part is ordered. The line between what can be done yourself and what cannot is set out on the Gas Safe rules page, and it is worth reading against your specific fault before you pick up a spanner.

Finding the part itself

Once the component and the legal boundary are both clear, what is left is sourcing the part from somewhere that actually holds stock of it. Brand and model pages group that information together, so a search that starts with a fault code can end at the specific fitting guide and supplier options for that boiler, without the reader having to piece it together from separate manuals. Anyone who arrives without a fault code in hand can start from the boiler brands section instead and work forward from the model, or browse the guides library for the component or symptom already in front of them.

Boiler brands

Fault codes and parts, by boiler brand

Ideal, Worcester Bosch, Baxi, Vaillant and Viessmann each use their own fault codes and part numbers, so the guide you need depends on the model range you're looking at.

Ideal Logic fault codes

Error codes across the Ideal Logic and Logic+ ranges, and the component each one usually points to.

View Ideal guide

Worcester Bosch Greenstar codes

Greenstar error codes explained, model range by model range, with the likely faulty part named.

View Worcester Bosch guide

Baxi 200 and 400 codes

Error codes, the parts behind them, and the fixes that apply to the Baxi 200 and 400 ranges.

View Baxi guide

Fault code guides and part articles

Written by brand and model range, so the code and the part number match your boiler.

Ready to sort the part your boiler needs?

Read up on your boiler's fault code and the component behind it before you go looking for the part itself.